Frequently asked questions

Gold plated and gold filled are common methods of strengthening jewelry and adding to their value. 

Gold plated jewelry is done by adding a thin layer of gold to the pre existing metal. Also known as dipped jewelry, it is not the strongest bond of gold. 

Gold filled jewelry is a thicker plating of gold bonded to the pre existing metal and therefore is more tarnish resistant and longer lasting. 

To best care for your pieces, here are some tips:

Avoid swimming or showering with your jewelry

Avoid lotions or creams on your pieces 

Clean with a jewelry cloth 

If not wearing them, store in an oxygen free bag/container

There is a flat fee for shipping in Canada ($10) and the USA ($12). All orders of $100 or more automatically get free shipping at checkout.

Read the full shipping policy here.

Local pickup can be selected at checkout if you live in Ottawa. Once your order is ready to be picked up, you'll receive an email. Reply with times that work for you, and I'll put it in the mailbox for you. The address is in the pickup email.

Our lead gldn grl Summar, hand makes some of the jewelry using supplies from across the globe. Our permanent jewelry is customized to your size and done in person. Our goal is to create affordable, long-lasting and stylish jewelry.

If something happens to your piece that is at obvious fault of our manufacturing, we will happily replace it for you. Otherwise, you can consult our refund policy, or feel free to email us if you think it warrants discussion.