Policies and FAQs

gldn grl is an online-run business. We offer bracelet appointments at our markets, out of my home, or offer mobile services to your home or destination within the Ottawa area if there are 3 or more gold bracelets being purchased. You can book an appointment or group party here.

Using solid gold and sterling silver chains mean the metals themselves are meant to last forever. However, it's important ot remember that these are solid gold, meaning they are softer, daintier chains and can wear more easily. If you are looking for something to last as long a possible, a thicker chain is a great option.

I have had mine on for years now, with no breakage, colour change or obvious wear. Please be advised that requesting them tighter or looser than recommended during your appointment, can increase the chance of breakage.

Certain chemicals like chlorine, can wear and tarnish the metals. If you are regularly exposed to these, adding a clasp to your bracelet so it is easily removable may be a great option.

Don't sweat it! If the jump ring I attached breaks within a month of having it done, it is a complimentary weld If it breaks after one month, we charge a $25 rewelding fee. Use our booking system to book your reweld now. Please note, if you lose your bracelet, we are not responsible for replacement.

The easiest way to keep your bracelet clean is to avoid harsh chemicals that could tarnish the material. But as they're real gold or sterling silver, using Dawn dish soap, a gentle scrub should restore its shine! A toothbrush is great for this. If it requires a harsher clean, a baking soda and water paste should work well.

We are happy to remove your bracelet and re-weld at no cost for any medical reasons. If we're not around, gently cut the jump ring used to attach your bracelet and save the chain for re-welding.

Do not cut the bracelet itself, but the ring that can easily be replaced.

Not ready for that kind of commitment? No problem. We are happy to build you a custom bracelet and add a clasp.

Testimonials

Love my permanent bracelet! It’s so dainty and easy to layer with all of my other jewellery pieces. Would definitely get another one to add to my stack :)

Kelly B

Had a lovely experience with Summar from Gldn Grl. The selection of permanent bracelets to choose from were simple and great, Summar made the entire process super lovely. The whole experience is very quick- the zap takes probably 3 seconds and the result is dainty and beautiful!! I’ve been wearing my bracelet for over a month now and I’m absolutely in love with it! :)

Sheril B

Working with Summar was wonderful! Not only is she talented at her work, but she’s kind and lovely to collaborate with. It was so convenient to host a permanent jewelry event in my house. We had a lot of fun choosing the chains for our bracelets, and we’re so happy with the results! I’ll be a repeat customer and am already planning my next event. Thank you!!! 

Lauren M